Privacy Policy
Last updated: 14 July 2026
This Privacy Policy explains how Selfify Ltd, a company registered in England and Wales, trading as Tenfold(“Tenfold”, “we”, “us”, or “our”), collects, uses, and protects your personal information when you visit tenfoldhq.com (the “Site”) or use our product partner on demand services (the “Services”).
We are the data controller for personal data processed in connection with the Site and Services. If you have any questions about this policy, contact us at hello@tenfoldhq.com.
1. Information we collect
- Information you provide: name, email, company, project brief, and any information you submit through our contact, brief, client, or talent application forms.
- Account & billing: billing contact, invoicing details, and payment references (payment card data is handled by our payment processor and never stored by us).
- Usage data: pages viewed, referring URL, device, browser, and approximate location derived from IP address.
- Cookies: essential cookies to run the Site and optional analytics cookies if you consent.
2. How we use your information
- To respond to enquiries and provide the Services you request.
- To manage subscriptions, billing, and customer support.
- To improve the Site, our Services, and marketing communications.
- To comply with legal obligations and enforce our Terms of Service.
3. Legal bases (UK/EU GDPR)
We rely on: (a) performance of a contract, (b) our legitimate interests in operating and improving Tenfold, (c) your consent (for optional analytics and marketing emails), and (d) compliance with legal obligations.
4. Sharing your information
We share personal data only with:
- Trusted service providers (hosting, analytics, email, payments) bound by data-processing agreements.
- Professional advisers, auditors, and regulators where required.
- A successor entity in the event of a merger, acquisition, or sale of assets.
We do not sell your personal data.
5. International transfers
Some processors may be located outside the UK/EEA. Where that is the case, we rely on adequacy decisions or Standard Contractual Clauses to safeguard your data.
6. Data retention
We retain personal data for as long as needed to provide the Services, comply with our legal obligations (for example, tax and accounting records for up to 7 years), and resolve disputes.
7. Your rights
Subject to applicable law, you have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You may withdraw consent at any time. To exercise these rights, email hello@tenfoldhq.com. You can also lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk).
8. Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and vetted infrastructure providers. No system is 100% secure; please use a strong, unique password for any account you create with us.
9. Children
The Services are not directed to individuals under 16 and we do not knowingly collect data from them.
10. Changes to this policy
We may update this policy from time to time. Material changes will be notified on this page with an updated “Last updated” date.
11. Contact
Selfify Ltd (t/a Tenfold), United Kingdom.
Email: hello@tenfoldhq.com